At MatchaSeekers, we believe that your journey into the world of matcha should be as smooth as the brew itself. Discover Matcha Bliss with our thoughtfully crafted shipping and delivery policy designed to ensure you get your favorite matcha products quickly and efficiently.
Flat Rate Shipping
We offer a flat rate of £3.50 for standard shipping on all orders. This way, you can enjoy your matcha without worrying about fluctuating delivery costs.
Free Shipping Threshold
To make your experience even sweeter, enjoy free shipping on orders over £35. Simply fill your cart with your favorite matcha essentials, and let us handle the rest!
Shipping Providers
For your convenience, we use trusted delivery services:
Royal Mail 48: Enjoy reliable delivery within 2-3 business days.
Evri: Need your matcha in a hurry? Choose Evri for flexible delivery options, including our next-day delivery service for just £9! To ensure timely arrival, just place your order by 9 AM.
You can select your preferred shipping method at checkout, ensuring you get the service that best fits your needs.
Royal Mail 48: Enjoy reliable delivery within 2-3 business days.
Evri: Need your matcha in a hurry? Choose Evri for flexible delivery options, including our next-day delivery service for just £9! To ensure timely arrival, just place your order by 9 AM.
You can select your preferred shipping method at checkout, ensuring you get the service that best fits your needs.
Processing Time
All orders are typically processed within 1-2 business days. Once your order is shipped, you will receive a confirmation email with tracking information so you can keep an eye on your matcha as it makes its way to you.
Delivery Times
We strive to deliver your order as quickly as possible. Expect your delicious matcha goodies to arrive within 2-3 business days after dispatch for standard shipping. For those urgent cravings, our next-day delivery with Evri ensures your matcha reaches you promptly if ordered before the 9 AM cutoff.
Delivery Issues
In the rare event that your order is delayed or if you have any concerns regarding your delivery, please reach out to our customer service team on support@matchaseekers.com. We are here to assist you and ensure your experience with MatchaSeekers is exceptional. After all, we want you to Discover Matcha Bliss with every order!
Customer Satisfaction
At MatchaSeekers, your satisfaction is our priority. If for any reason you are not delighted with your order, please refer to our return policy for guidance on how we can help.
